2016 - Outstanding Customer Service

ecmod award winner 2016

Back where we started, winnign an award that we like to feel acknowledges our genuine focus on being genuine. The awards were held at The Hurlingham Club in Fulham, for the thirs year running, and this time we took a small team as Isaac and Faisal got to enjoy that walk to the stage, the photo shoot with Dermot, the post-award video interview. Once again we owe a big thank you to all those wonderful customers who have supported us and appreciate what we are trying to do, as your reviews and comments undoubtedly helped win us this award.


2015 - Readers' Award, Ecmod Direct Commmerce Awards

ecmod award winner 2015

We are delighted to announcce that we won the Readers' Award at this year's ceremony, voted for by customers. The awards were held for the second year running at The Hurlingham Club, and the weather was just right this year so we could enjoy a spot of evening sun of the terrace before wine, dinner and at the very end (it was the last award to be announced), we were declared the winner. This award was won on the back of the votes from our loyal customers and for that we are very grateful. A big thank you to everyone that voted for us.


2014 - Best Business in the Home Category, Ecmod Direct Commerce Awards

ecmod award winner 2014

We entered the Ecmod awards again this year and were pleased, and of course surprised, to be announced as the winner in the Home category. This covered a range of business areas, including food and drink but also stationery. The awards this year were held on Thursday 5 June at the Hurlingham Club in Fulham - very posh - and this time around we did actually get to shake Dermot Murnaghan's hand. I may even have hugged him for the photo - it's all a bit of a blur in my mind now.

What the judges said:

"Lovely quirkiness to the range and great to see that the owners remain true to their mission albeit online these days. There is a definite market for Bureau."

"Once again it is the personal touch and great service that sees such a small business like this sail away as my winner for this category against some very much larger competitors."

Read more about the award ceremony here


2013 - Outstanding Customer Service, Venda Ecmod Direct Commerce Awards

ecmod award winner 2013

We were very pleased that were been voted as the winner of the Outstanding Customer Service Award at the 2013 Venda ECMOD Direct Commerce Awards. These are industry awards for mail order and Internet retailers and they were awarded at a very nice ceremony at Stamford Bridge (Chelsea FC) on Thursday 18 April. The award was presented by an injured Dermot Murnaghan. He had some broken ribs which meant he couldn't shake hands with the winners. So we just smiled and said thank you.

Read more about the awards ceremony here