Contact Us

Christmas Customer Service Update

Over the festive period we will be opening and closing more often than normal. Please take note of our opening hours below. When closed we will not be monitoring emails or processing/despatching orders so there will be extended delays for orders depending on when you have placed it. Please refer to our delivery page for more information.

Date Order cut-off date
Mon 17 Dec Christmas cut-off date for UK Saver delivery (now passed)
Thu 20 Dec Christmas cut-off date for UK Express delivery (now passed)
Fri 21 Dec 1pm cut-off for orders. Last despatch date until 27 Dec
Mon 24 Dec - Wed 26 Dec Closed, no customer service or order processing or despatch
Thu 27 Dec - Fri 28 Dec Open as normal, 9.00 - 5.30
Mon 31 Dec - Tue 1 Jan Closed, no customer service or order processing or despatch
Wed 2 Jan Back to normal hours


email ustelephone

You can contact us easily - email or phone

Email us directly using

Call us on 020 8834 4700

Our address

Bureau Direct Ltd
Unit One
89-91 Scrubs Lane
NW10 6QU

Tel: 020 8834 4700

Tel from overseas: +44 20 8834 4700

Our shop

We have a shop-in-warehouse which you can visit. Please click here to view all information about the shop including opening hours.

Main contacts

Registered address 

Bureau Direct Ltd
Registered address: Unit One, 89-91 Scrubs Lane, London, NW10 6QU
Registered number: 4639350. VAT number: 840 0085 68