Our UK Delivery Rates

Christmas Delivery Update

With Christmas fast approaching, please take careful note of our last-posting dates for delivery before Christmas within the UK. Please refer to our Overseas Delivery page for any non-UK delivery information.

Delivery Method Order cut-off date
SAVER Orders must be placed by 11pm Monday 17 December
EXPRESS Orders must be placed by 1pm Thursday 20 December

Please also note that orders placed after 1pm on Friday 21 December will not be sent until Thursday 27 December.

 

UK Saver Delivery

Free UK Saver Delivery Over £20

(£2.50 on orders under £20)

Our standard UK delivery service

Normally takes 2-5 days

  • Some orders may arrive sooner and some may take a bit longer but the majority of orders will be delivered in this period.
  • We do not recommend that you choose Saver delivery if you are in an urgent hurry for your goods.
  • We will post orders out using 2nd class Royal Mail or other similar level of postal service.
  • 2nd class post is very reliable but it is not a guaranteed delivery service. If you require your order by a certain date or tracking then we always advise the Express delivery option.
  • According to the weight and value of the order we may upgrade to a tracked service. A signature may then be required on receipt of the goods. If this is the case, you will receive carrier details and tracking number with your order despatch email.
  • SPECIAL ORDER ITEMS: Delivery times are in addition to any quoted lead time for special order items. If an item is listed as being 'special order' then please see the details on that product page for more on lead times, or ask us.
  • Although orders normally are delivered within the quoted timescales, we will only declare an order as lost after 2 weeks (10 working days). At this point we will reship the order or organise for a refund.
UK Express Delivery

Express Next Working Day Delivery £4.95

 

When you need it in a hurry

Next working day delivery

  • This is our guaranteed overnight option (next working day), if your order has been placed before 1pm Monday - Friday (and not a public holiday).
  • Orders are NOT processed on Saturday or Sunday (or public holidays). Orders placed after 1pm Friday will be dispatched on Monday for Tuesday delivery. Further delays may occur over public holidays.
  • This delivery option requires a signature upon receipt.
  • Please note that there are surcharges for outlying postcodes. This will be quoted before you complete your checkout or you may use the "Shipping Estimate" box in the basket.
  • Outlying postcodes are defined by the carrier but typically include all BT, HS, ZE, JE, GY and IM postcodes as well as many AB, KW, PH, KA, PA and IV postcodes plus the Isle of Wight and Isles of Scilly.
  • Lead times to outlying UK postcodes will be longer – this could be an extra 1-2 working days, possibly even longer. Please contact us for details.
  • You will be given a tracking number on dispatch - delivery address can not be amended after we have dispatched. Please make sure your address is correct!
  • SPECIAL ORDER ITEMS: Delivery times are in addition to any quoted lead time for special order items. If an item is listed as being 'special order' then please see the details on that product page for more on lead times, or ask us.
  • This is an optional additional service, and as such it is non-refundable in the event of an order being returned.
  • We will declare an order as being lost if it is not delivered within 1 working day. At this point we will reship the order or organise for a refund.
  • We can’t offer this service to BFPO addresses. Sorry!

Saturday Delivery

At the moment we are not offering a guaranteed Saturday delivery option.


International Delivery

Please click here for information on our international delivery options.