International Delivery

International delivery charges

Our airmail international delivery charges are calculated on a weight-and-country basis. The exact charge will depend on the weight of your shopping basket and which country it is being shipped to, and will be shown once you have provided your delivery address. 

EUROPE - from £2.60 (£2.17 ex-VAT)

REST-OF-WORLD - from £2.50 ex-VAT

You can add items to your shopping basket and use the postage calculator at that stage to give you a quote based on the weight of your basket, before you proceed with your order.

 

EUROPE DELIVERY CHARGES

We offer a single level of delivery to European countries. This normally takes 3-7 working days to most European locations.

The price varies depending on weight and country. The price will be calculated according to your basket and will display before you are charged.

Below 2 kilos all countries are charged at the same rate. Over 2 kilos we use a courier and the charges will vary according to which zone the country is listed under.

Orders send by Standard delivery will be sent either in the post or via a courier. It depends on the weight and we may not be able to offer a tracking service.  You must allow at least 3-7 working days for delivery from despatch, (but you must allow up to 3 weeks in case of delays, before an item can be declared as lost). Delivery may require a signature on receipt of the goods, according to the weight and value of the order and the carrier used to send the goods.

 

REST-OF-WORLD DELIVERY CHARGES

We offer a single level of delivery to non-European countries. This normally takes 5-10 working days to most locations.

The price varies depending on weight and country. The price will be calculated according to your basket and will display before you are charged.

Below 2 kilos all countries are charged at the same rate. Over 2 kilos we use a courier and the charges will vary according to which zone the country is listed under.

Orders send by Standard delivery will be sent either in the post or via a courier. It depends on the weight and we may not be able to offer a tracking service.  You must allow at least 5-10 working days for delivery from despatch, (but you must allow up to 3 weeks in case of delays, before an item can be declared as lost). Delivery may require a signature on receipt of the goods, according to the weight and value of the order and the carrier used to send the goods.

 

 

General terms and conditions of delivery services

* We always aim to despatch orders on the day we receive them but cannot guarantee this on busy days. With Standard delivery we aim to process the same day but it will not be prioritised for same-day processing.

* We set a cut-off time for receiving orders of 1pm. Orders must be received by this time to be guaranteed to be included in the same days' order processing. Orders received after this time are not guaranteed for despatch, although we do our best to get all orders out as soon as possible.

* All products quote an estimated lead time to despatch. Delivery times are in addition to lead times. This is particularly relevant for some of the Lamy pens, some of which are non-stock items.

* All dates quoted are 'working days' (i.e. Monday - Friday).

* If we are out of stock of an item then we will let you know, either by e-mail or telephone.

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