Everything you need to know about Christmas but were afraid to ask

We have put together a summary of all our key Christmas 2016 information including returns policy, opening hours and last posting dates.


Deadlines for Christmas posting

UK Deadlines

Delivery Service Order cut-off
SAVER 1pm Tuesday 20 December
QUICK 48 1pm Wednesday 21 December
EXPRESS 24 1pm Thursday 22 December
SATURDAY We are not offering a guaranteed delivery service for Saturday 24 December


Overseas Deadlines

Country/Region Order cut-off
Middle East 1pm Friday 2 December
Cyprus, Asia, Far East (including Japan), Eastern Europe (except Poland, Czech Republic and Slovakia) 1pm Wednesday 7 December
Greece, Australia, New Zealand 1pm Friday 9 December
Czech Republic, Germany, Italy, Poland 1pm Wednesday 14 December
Canada, Finland, Sweden, USA 1pm Thursday 15 December
Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Belgium, France, Ireland, Luxembourg 1pm Friday 16 December


Christmas Opening Times

Date Notes
Fri 23 December We are open until lunchtime
Sat 24 December Closed
Sun 25 December Closed
Mon 26 December Closed - UK Bank Holiday
Tue 27 December Closed - UK Bank Holiday
Wed 28 December Open
Thu 29 December Open
Fri 30 December Open
Sat 31 December Closed
Sun 1 January Closed
Mon 2 January Closed - UK Bank Holiday
Tue 3 January Open as normal


Christmas Returns Policy

Our standard returns policy covers you for a period of 3 months on unwanted items, so you should be more than covered in the event of any unwanted gifts! Obviously this is all still subject to our normal returns policies (unused, returned undamaged, via the standard returns process etc). Please refer to our returns page for more details.